Terms & Conditions
Please read these Terms & Conditions carefully before booking with Beautiful Albania. By booking and paying for a trip, you agree to these terms.
Pricing and Payments
- Prices are stated in ALL (Lek) or EUR (€).
- The price includes only the services specifically mentioned under the “Included in Price” section of each detailed tour program.
- Payment must be fully completed before the tour date. If payment is not made, Beautiful Albania reserves the right to cancel your participation.
Cancellations and Changes
- Cancellation by Client: If you cancel the tour after payment, Beautiful Albania reserves the right to apply penalties up to the full amount paid.
- Cancellation by Beautiful Albania: If we must cancel a tour, clients will be notified 1-3 days prior, and will receive a full (100%) refund.
- Program Changes: If the itinerary improves, clients will be notified 1-3 days before the departure date.
- If the program changes during the tour (for example, not reaching a destination due to technical issues), we will offer compensation in the form of a discount on a similar tour/attraction or a refund based on unfulfilled travel distance.
- If accommodation (hotel or guesthouse) changes significantly, we will arrange alternate accommodation at an equivalent or higher standard in the same city, village, or region.
Travel Conditions
- Alcohol, smoking, food, and open beverages are not allowed inside vehicles.
- Any damages caused by the client to vehicles or accommodation facilities must be fully paid by the responsible person(s).
- For overnight tours (2 or more days), double beds may be two single beds joined together.
- Beautiful Albania is not responsible for participants turned away by border control or police due to missing or invalid documents or other legal reasons.
- All persons under 18 traveling without both parents must have notarized consent to cross international borders.
- Beautiful Albania is not responsible for weather conditions that affect the tour or activities at the destinations.
- In the event of a refund, the client must return the travel ticket to our office.
- Once payment is completed, you agree to follow the published itinerary, including possible changes to the order of activities without reducing overall content.
- If payment is made online, a voucher (PDF) will be sent to the client as confirmation.
- Beautiful Albania reserves the right to delay departure times by up to 2 hours due to technical issues.
Responsibilities of Participants
- The person completing the booking and payment is responsible for sharing these terms and all relevant information with other participants.
- Beautiful Albania is not responsible for lost personal items during the tour.
- Beautiful Albania is not responsible for personal injury that may occur during participation in tours or activities.
- Seating in front/second-row vehicle seats requires reservation and additional payment as indicated in specific tour details.
Delays & No-Shows
- If a participant is late during the tour without notifying the guide, the guide may leave the meeting point, and the participant must join privately at the next stop.
- Durres-Tirana-Durres transfers for all tours are free. The transfer from Durres departs at 05:00 AM. Return transfers from Tirana to Durres may have delays of up to 2 hours.
Contact:
For any questions regarding these terms, please contact us:
Email: info@beautifulalbania.al
Phone: +355 68 56 81 759
Last Updated: March 29, 2025